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6 Mar 2017 OTRS 6 - Admin Manual. Copyright © 2003-2017 OTRS AG. This work is copyrighted by OTRS AG. You may copy it in whole or in part as long as the copies retain this copyright statement. All trade names are used without the guarantee for their free use and are possibly registered trade marks. All products
a password. Since the system has just been freshly installed and no users have yet been created, login as OTRS administrator first, using 'root@localhost' for If you use the Print action from anywhere within the OTRS interface, this generates a formatted. PDF file. You can deactivate this by modifying the configuration
TO 'finley'@'%' -> WITH GRANT OPTION; mysql> CREATE USER 'admin'@'localhost' IDENTIFIED BY 'password'; mysql> GRANT RELOAD,PROCESS ON *.* TO 'admin'@'localhost'; mysql> CREATE USER 'dummy'@'localhost';. The accounts created by those statements have the following properties: Two accounts have
PGP support, creation and import of own keys, signing and encrypting outgoing mail, signed and encrypted messages .. In case of a lost password, OTRS is sending an e-mail to the user with a "password reset link". After PDF-Generator: OTRS now supports the Output of Reports and Statistics as well as the results of a.
26 May 2015 Customer and Agent passwords now can be encrypted using the strong bcrypt algo- rithm, which is better than .. ly needed for optional functionality, such as communication with IMAP(S) servers or PDF generation. On SLES you .. OTRS will generate a strong password for you. It's possible to enter your
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get user data (UserLogin, UserFirstname, UserLastname, UserEmail, ) my %User = $UserObject->GetUserData( UserID => 123, ); or my %User = $UserObject->GetUserData( User => 'franz', Valid => 1, # not required -> 0|1 (default 0) # returns only data if user is valid NoOutOfOffice => 1, # not required -> 0|1 (default 0)
Added: Interactive charts, panels and dashboard elements: password search panel, User. Activity, Password Activity Added: PDF export to every page in the web application that supports search. • Added: Program . Fixed: SSH key data was not properly decrypted when changing encryption keys when using an. HSM.
26 May 2015 If entering a fixed username and password doesn't satisfy your requirements, you can now .. ly needed for optional functionality, such as communication with IMAP(S) servers or PDF generation. 1.10. PGP. OTRS handles PGP keys, which allows you to encrypt/decrypt messages and to sign out-.
The Standard Security method of PDF supports TWO passwords - the user/open password and the owner/permissions password. In addition, an encrypted PDF can have a set of rights (DRM) associated with it (eg. Don't print, don't copy, etc.) If you wish to control WHO can open the PDF, then you assign a
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